Reference

What You Agree to When You Use pjokcom

Access to pjokcom depends on your local law and whether your region is eligible — we state this plainly so there are no surprises.

Account eligibility rulesJurisdiction-dependent accessbKash, Nagad, Rocket usage termsData retention policyAccount closure rights

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HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

We keep your personal data only as long as your account is active or as required by our retention schedule. You can request a summary of what we hold at any time through the Help Centre. Here is how we handle the main areas your data touches.

Data Handling Your name, contact details and payment records — including bKash, Nagad and Rocket transaction references — are stored securely and never sold to third parties outside our operational partners.

Cookies and Device Tracking We use cookies to keep your session active across mobile and desktop. You can adjust cookie preferences in your browser settings; removing session cookies will require you to log in again.

Account Security Login uses a one-time password sent to your registered mobile number. If you suspect unauthorised access, lock your account immediately from the security tab and contact support with your account ID.

Requesting Changes or Deletion To update personal data or request account deletion, use the written request path via email or live chat. We confirm receipt within one business day and complete eligible requests within our stated retention window.

How Our Terms Apply to Your Account

pjokcom Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms are written for users accessing pjokcom from Bangladesh, but whether access is lawful in your location is your own responsibility to verify under local law. We do not make legal representations about eligibility in any specific region. When you open an account and use

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payment methods such as bKash, Nagad or Rocket to fund it, you confirm that you have checked your local rules and that you are accessing the platform from an eligible region. Your account wallet records every transaction tied to these payment rails, and those records are
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retained in line with our data policy. Any dispute about a bKash, Nagad or Rocket transaction linked to your account should be raised with our support team first — we can pull the wallet reference and trace the confirmation against our records. Changes to these terms
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are posted on this page; continued use of your account after a change is posted means you accept the updated version. If any section of these terms conflicts with applicable local law in your jurisdiction, that section is severable and the remainder continues to apply.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT PATHS

Reach Us About a Legal or Account Query

If you have a question about these terms, want to request a copy of your account data, or need to raise a dispute about a transaction — bKash, Nagad or Rocket — our support team handles legal queries directly. Raise it in writing so we have a clear record to work from.

Live Chat Start a live chat from your account dashboard. Describe your legal query clearly and our team will log it as a formal request with a reference number.

Email Support Send your query to our support email address listed in your account settings. Include your account ID and the relevant transaction reference for faster handling.

Account Help Centre The Help Centre under your account profile covers data requests, account closure steps, and how to escalate a payment dispute through bKash, Nagad or Rocket.

Common Questions About Our Legal Terms

These are the questions we see most often from people reading our terms for the first time. If yours is not here, raise it through live chat or email and we will respond in writing.

Yes. Access depends entirely on your local law and eligible region. We do not confirm legality for any specific location — you must verify this yourself before opening an account.

Transaction records tied to bKash, Nagad or Rocket are retained for the period required under our data retention policy, even after account closure. You can request a copy before you close.

Yes. Submit a written data request through live chat or email, include your account ID, and we will compile and send your records within our stated handling window.

Raise a formal dispute through live chat or email support. Provide your account ID and the relevant term or transaction reference so we can review it and respond in writing.

Updates are posted on this page with the revision date shown at the top. Continuing to use your account after a change is posted means you accept the revised terms.

Your bKash, Nagad and Rocket payment references are shared only with the operational partners needed to process and verify your transactions — never for marketing or unrelated purposes.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy AccountRegister InfoHoldem Champions

What You Agree to When You Use pjokcom

Data, Cookies, Security and Your Account Rights

Reach Us About a Legal or Account Query

Common Questions About Our Legal Terms

01 Does local law in Bangladesh affect whether I can use pjokcom?

02 What happens to my bKash or Nagad transaction data if I close my account?

03 Can I request a copy of all the personal data pjokcom holds on me?

04 Who do I contact if I disagree with how a term is applied to my account?

05 How will I know if the legal terms have been updated?

06 Does pjokcom share my payment details with third parties?

Legal

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