The Account Data We Keep, and Why
Short version first: we collect what an account needs to work. That means the mobile number you sign in with, the name you give us, a wallet reference when a bKash, Nagad or Rocket transfer lands — usually the transaction ID from your confirmation SMS —
-
1
plus your phone model, browser and the IP address our login check reads. If you message support, that thread is kept too. Why we hold it: to open and secure the account, to match a wallet transfer to the right person when a payment needs checking,
-
2
to tie a one-time login code to your own number, and to answer you when something goes wrong. We also record which lobby areas you open, cricket and football markets included, so we can fix what people actually use. We do not sell your details. They
-
3
reach the payment and SMS partners that make a wallet step or a login code work, our hosting provider, and authorities where the law requires it. What we may collect, and how long we may keep it, depends on the law where you are and on
-
4
eligible regions — the same is true of whether the service is available to you at all. Write to us whenever you want to see, correct or clear what sits on your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.